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Common problems in the calendar

  • "Time zone required": the organization has no time zone. An administrator must set the time zone.
  • "Agenda closed" or "No agenda": the professional is not taking appointments. They, or someone who manages agendas, must open the agenda.
  • "Outside working hours" or "Blocked": the time is outside the professional's hours or inside a block. Choose another time or adjust the agenda.
  • "There is another appointment at this time": the time is taken. Choose another time, or click Move to keep both.
  • An appointment shows as "Busy" and does not open: it is a private appointment of a colleague. Only the professional can see the details.
  • Every appointment is shifted by the same number of hours: the organization's time zone is wrong. An administrator must correct it in Set the time zone.