🛠️ Veetz Support Policy
At Veetz, we are committed to helping veterinary students and professionals use our platform with confidence and ease. If you have questions or run into issues, here's how our support system works:
📩 How to Request Support
Support is completely free and available to all Veetz users.
For any technical or usage-related questions, please email us at:
Our support team will review your request and respond within 3 business days.
🌐 Multilingual Support
We will reply in your native language whenever possible, using professional translation tools to ensure clarity and accuracy.
🔐 Data Privacy and Security
For your safety, do not include sensitive information such as passwords, credit card numbers, or personal identification data in your support messages.
Our team will never request this kind of information via email.
All support requests are handled with care and in compliance with applicable data protection laws in your country.
We are committed to protecting your privacy and using your information solely to provide support-related services.
⚠️ Support Plans and Resellers
- In some regions, premium support plans may be available through local resellers or partners.
- If you purchased Veetz through an authorized reseller, they may provide their own support.
- However, we do not guarantee the accuracy or response time of third-party reseller support.
If you’re unsure whether your support is being handled directly by our team or through a reseller, feel free to reach out to us directly.