Refund a payment

Steps

1. In the left menu, click Sales, then Payments.
2. Find the payment and click Refund.
3. Type the Refund amount and the Reason.
4. Click Confirm refund.

You can also refund from the sale: in the Payments section of the Sale details, click Refund.

Done

The refund appears in the payment history and in the Refunds total. A cash refund comes out of your cash register.