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Production Credit and Participants

When a consultation involves two veterinarians, who "produced" that sale? Production credit is how Veetz answers that question: a percentage split that records each professional's share in an item, so production reports reflect reality — without touching the price the client pays.

Before You Begin​

  • The professionals must be users of your Veetz workspace.
  • The sale must be Open — credit cannot be edited on closed or cancelled sales.

The Default: 100% for Who Registers​

Every item added to a sale starts with production credit assigned 100% to the user who registered it. If you sell and perform alone, there is nothing to do — the default is already correct.

Dividing the Credit​

On an item in the point of sale:

  1. Click the participants button on the item (it shows the current attribution).
  2. In the window, click Add participant and select the professional.
  3. Choose the participant's Role — seller, provider (who performed), referrer, or other.
  4. Set each Percentage. The window is explicit: "The attribution total must be exactly 100.00%."
  5. Fill in the Reason for change — changing the default split always requires one.
  6. Click Apply division.

To take someone out, use Remove participant and rebalance the percentages back to 100%.

A Worked Example​

Dr. Ana performs a surgical procedure with Dr. Bruno assisting. The clinic's rule is 70/30:

  1. On the procedure item, open the participants window.
  2. Add Dr. Bruno as a participant with the provider role.
  3. Set Dr. Ana to 70 and Dr. Bruno to 30 — total 100.00%.
  4. Reason: "Assisted surgery, standard 70/30 split." Click Apply division.

The item's value doesn't change; the client still pays the same. What changes is how the production is credited in reports.

Credit Is Not Commission — and Not Execution​

Three related but distinct concepts:

  • Production credit answers "whose production is this?" — a percentage attribution used by reports. As the screen itself states: "Production credit is an attribution percentage. It is not a commission or an amount payable."
  • Execution answers "who actually did the work, and is it done?" — tracked separately in the sale's execution area. See Executions and Operational Instructions.
  • Commission is a financial calculation on top of production, defined by your business rules outside this screen. A 30% credit does not mean the professional receives 30% of the price.
Don't promise percentages as pay

When explaining the split to the team, be clear that these numbers feed production reports. How production translates into remuneration is a separate policy of your clinic.

Split only when it's real

The window itself advises: divide production credit only when more than one professional participated. Keeping the default 100% for solo work keeps your production report clean and easy to defend.

Common Problems​

  • "The attribution total must be exactly 100.00%": Adjust the percentages until they sum to exactly 100 — not 99.99, not 100.01.
  • The Apply button is disabled: A reason is required whenever you change the split. Fill in Reason for change.
  • Cannot edit the attribution: The sale is no longer open, or another edit is in progress. Check the sale status first.

Next Steps​

If you encounter any difficulties during this process, do not hesitate to contact our support.